How to Fix the Authentication Error: Please Check Date & Time

If you're receiving an "Authentication error: please check your system date and time" message when trying to sign in to your Gym Insight account, it may be because your Windows system date and time are incorrect.

To fix this issue and set your Windows system date and time, follow these steps:

  1. Click on the clock located in the bottom right corner of your Windows taskbar.

    Click on date and time settings.

  2. This will automatically sync your system time with the time server.

    In the "Date and time" tab, toggle the "Set time automatically" option to the "On" position.

  3. If the above step does not work, click on the "Change" button under "Change date and time" to manually set your system time.
  4. In the "Change date and time" window, select the correct date and time for your time zone.
  5. Click "OK" to save your changes.
Once you have set your Windows system date and time, try signing in to your Gym Insight account again. If you are still unable to sign in, make sure you are using the correct login credentials and that your internet connection is working properly.

If your Windows system date and time are still incorrect after following these steps, it may be due to a more serious issue. In this case, it may be best to consult with a computer technician or contact Gym Insight support for further assistance.

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