Insight Access Registration Troubleshooting

Please click on this link to download Insight Access: [Insert link here]

Start Registration

After Downloading Insight Access please select "Start registration"

Once you have selected "Start Registration" option you will be pulled into your web browser. From the web browser please ensure that the name of your device is correct and you are in the correct location (If your gym has multiple locations)

If you are not in the correct location, please select "different location" located under the continue button and select your correct location and continue.

Once you select continue, you are then able to select the devices you would like to register. after selecting your devices you will then be promted to add a decription.

You will then be prompted to set a description for the registration. once you have set the description please select finish.

Next you may apply the registration by selecting the "Apply Registration" Button.

Your computer will prompt you to then open Insight Access.

once registration has been completed a side bar pop up screen will appear on your computer. You will then be directed by your a Gym Insight Customer Care agent to test a scan to ensure that the door is communicating with Insight Access.