How Do I Get My Members Into Insight?
All gym software companies have the ability to export your member data in a comma separated value (CSV) format. Typically you will need to put in a formal request with your current software provider letting them know of your intention to get a data export. Because no two companies export your member data in exactly the same format we will subsequently take the data exported by your former company and convert it into our format before finally importing all of your member data. For most of the major gym software providers out there, we can import data from their systems within 24 hours of receiving it from you.
For most gym software companies out there we have existing conversion tools so that we can quickly and easily get your data imported into Gym Insight. However, if you’re using a very old or proprietary gym system we will likely have to hand convert your data before it is imported. Should we need to hand convert a proprietary format it will likely take us 48 – 72 hours to get your data imported. If you’re curious as to whether or not we already have a conversion tool for your particular vendor simply drop us a line or give us a call and we’ll let you know.
If you want the fastest possible turn around on your data import we can provide with an Excel template file. Simply fill out the template file with your member data and we can get it imported usually within 1-hour during business days.
If you have any questions about data imports or the data import services that we provide please send us an email or give us a call and we will be happy to discuss exactly what the process entails.