How Do I Connect my Door Controller to Gym Insight?
This article will guide you through setting up your Gym Insight door controller for the first time after hardware installation. Or, if your door controller has stopped working, it may be because you need to Install or Update Insight Access, then re-connect to it using the steps below. For a video overview of this guide, click here.
- Download and install the newest version of Insight Access. Use this article on How to Install or Upgrade Insight Access as a guide.
Note: Downloading Insight Access requires Owner level permissions.
- Open Insight Access.
- Go to Settings > Access Devices.
- Click New Device, at the bottom left of the screen.
- Select DKs / Barcodes for digital keytag and barcode access devices. (If you have a legacy IBC 8000 RFID door controller, select IBC 8000.)
- Enter the IP address as printed on the door controller.
- Enter a customized Door name, or keep the default name, Member Door.
- Select a Door type from the dropdown menu, or keep the default Door type, Member Door. Then Click Save.
The Access Devices page will now display your door controller. Click Close to get back to the Home screen.
- Done! 💪
Troubleshooting
🔴Red Dot on Tray Icon
A red dot on the tray icon indicates one of the following errors:
- The Windows service has stopped
- One or more doors are disconnected
Solution:
Right-click on the tray icon for details.
If Access service is stopped, click Restart Access service.
If a door controller has a red dot, go through the procedure above to connect your door controller to Gym Insight.
