Class Attendance - Checking in members
There are a few options you should know about when checking in members on the calendar for class attendance.
Go to your calendar and click View Attendance on the class you would like to check in members for.
Note: Be sure if you want your staff to Check Attendance, that they have permission to do so. Front Desk and higher roles have that permission. Personal Trainer roles will need to be customized to allow for this access.
You will see a list of all members who have already reserved for the class. You can check them in or if you need to add more members, click Add Attendee.
Some members have classes included with their membership plan, some people have punch cards of classes, some members pay individually for a class.
You have options for all of those scenarios.
- If the member has classes included with their plan, simply check the check box.
- If the member has a punch card on their account, you will se a pop up, showing remaining sessions, the ability to use a session or not, and choose the punch card to use.
- If they have multiple punch cards, first select the punch card or add on to use.
- If the member has paid to reserve the class, you can just check them in as well, if they already paid.
Once you have selected the add on, you will have the option to use a session.
Be sure to tell your member when they are close to running out of sessions. This pop up with not appear when there are no more sessions to use.
You can either cancel the member upon using their last session, or sell them a new add on to make sure you keep their add on service running.