Details of reciprocal visitors (visitors from a different location), such as the home location's name will now show in Gym Insight
Fixed
Denied keys from reciprocal locations will show as DENIED. Previously showing as admitted.
The member associated with an expired Digital Keytag will now show in Gym Insight.
v4.2.0
Released February 3, 2025
New
Push device configuration to Gym Insight so that it's never lost
Insight Access retrieves its device configuration from Gym Insight so that settings can never be wiped out by a Windows update
Moved delete device functionality to Gym Insight
Windows Scheduled Task to check and restart Insight Access if it isn't running
Fixed
Major Windows updates wiping out device settings
Roaming Windows users having to reconfigure devices
Improved
Renaming devices from Gym Insight now instantly syncs to installed Insight Access
Gracefully retries startup several times on internet connection outage
Regularly create configuration backups locally
v4.1.1-hotfix
Released November 25, 2024
Fixed
Fixes an error with very old IBC-8000 devices where Force Unlock prevents scanning keys on the second interface when it is being used as a front desk scanner
v4.1.0
Released November 12, 2024
New
Remotely unlock and force unlock doors
Remotely return force unlocked doors back to normal operation
Ability to name IBC-8000 devices (e.g. Front Entrance, VIP Lockers)
Ability to remotely delete access devices from within Gym Insight
Fixed
IBC-8000 Force unlock/return both device interfaces
Tray icon showing green when device is unhealthy
Improved
Removed obsolete Serial RTS access device
Removed obsolete IBC-7000 access device
Better IBC-8000 stored key card synchronization
Better handling for force unlocked doors, prevent accidental re-lock
v4.0.17-hotfix
Released August 21, 2024
Fixed
Registration issue when upgrading from v3.x.x of Insight Access
Startup failure when Insight Access Service is blocked by a misconfiguration of anti-virus software
Improved
Auto-registration when any version of Insight Access was previously installed
Allow older Insight Access Service versions to replace newer versions in the case where a downgrade is necessary to address a software, hardware, or IT issue
v4.0.14
Released August 19, 2024
New
Yellow taskbar status to indicate when a door is in Force Unlock mode
Multiple Windows users can now run Insight Access simultaneously without having to exit the program
"Once per computer" registration, only the first Windows user has to register the software and all subsequent users will be automatically registered
Fixed
Require lower installation permissions on corporate IT networks
Device programming for very old IBC-8000 firmware
Improved
Context sensitive device menu options. Show only options that apply to the device's current status (example: "Stop Force Unlock" only when the device has been forced)
Only show device synchronization messages when the user explicitly rebuilds the onboard device memory
v4.0.13
Released August 12, 2024
New
Device watchdog restarts connected devices when they become unhealthy
Introduced multiple release channels: Alpha, Beta, and Stable
Fixed
IBC-8000 initialization, specifically detect and handle very old firmware versions
Improved
Force unlock toast message shows which door on which device was force unlocked
Reduce time to recover an unhealthy device from 1-hour (max) to 1-minute (max)
Better duplicate key swipe detection and notification
v4.0.12
Released August 7, 2024
New
Full support for attached serial (COM port) readers
Taskbar status icon changes to red when devices are unhealthy or disconnected
Windows toast notification when a device disconnects
Windows toast notification when a duplicate key swipe is detected
Fixed
Incorrect sound when an unknown key is denied access
Improved
Devices show in status bar menu immediately
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